Complete Services: Delivery & Installation; Training, Service & Support; and Financing

Delivery & Installation

To ensure a trouble-free installation, Agfa has implemented a pre-installation inspection checklist. On the basis of a visit to a customer site, Agfa will determine whether the site meets all the general requirements. After this check, Agfa can perform a seamless installation.

Training, Service & Support

Agfa offers full installation, complete training and comprehensive service support for its complete line of C³-Systems. In addition to the standard customer-operator training for all inkjet printers, covering basics such as set-up, profiling and maintenance procedures, the company also provides more in-depth courses on the :Anapurna system (e.g., key-operator and application training). In terms of "break & fix" or service and support, Silver or Bronze service contracts are available, depending on the required support level.

A Flexible Financial Tool

No two printers' needs are ever the same, which is why Agfa developed its easy-to-use Cost of Ownership(COO) calculation tool. With this software tool, the complete cost structure can be laid out, and the cost of ownership can be determined, based on the specific needs. Both Agfa and its dealers can assist in determining the optimal financing solutions for an installation.